Frequently asked questions
GENERAL QUESTIONS
What are your hours of operation?
Sunday – Thursday, 10:00 am – 3:00 pm PST.
Friday – Saturday, 9:00 am – 8:00 pm
Friday – Saturday, 9:00 am – 8:00 pm
What payment methods do you accpet?
We accept cash, credit, and Zelle.
What areas do you serve?
O.C.D. is based in sunny Santa Clarita, CA, serving clients throughout the Greater Los Angeles Area and Orange County within a 30-mile radius at no additional travel costs.
If you’re located outside the radius, we’d still love to work with you—just reach out to discuss travel arrangements.
If you’re located outside the radius, we’d still love to work with you—just reach out to discuss travel arrangements.
How do I get in contact with you?
You can get in touch with us through several ways:
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Email: kathryn@ocdorganize.com
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Phone: 661-476-6406
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Instagram: @organized_custom_designs
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Facebook: Organized Custom Designs
Feel free to reach out—we’d love to hear from you!
CONSULTATION QUESTIONS
Why do I need a consultation?
The consultation will allow us to assess your space, understand your unique needs, and create a personalized plan to achieve your organizing goals.
Is the consultation in-person?
Yes! I will travel to your location, and we’ll schedule a time that works best for you.
Seeing your space in person is essential—it provides a clearer picture of the layout, flow, and specific challenges, which is far more effective than relying on virtual assessments.
Seeing your space in person is essential—it provides a clearer picture of the layout, flow, and specific challenges, which is far more effective than relying on virtual assessments.
How much does the consultation cost?
We offer free consultations for clients within a 30-mile radius of Santa Clarita.
For those outside this area, travel costs may apply. If you have any questions or concerns about this, don’t hesitate to include them in your inquiry—together, we’ll find a solution that works for you.
For those outside this area, travel costs may apply. If you have any questions or concerns about this, don’t hesitate to include them in your inquiry—together, we’ll find a solution that works for you.
How long does the consultation last?
The consultation typically lasts 45 minutes.
What will we cover in the consultation?
We’ll discuss your space, challenges, and goals, review potential solutions, and outline a plan tailored to your needs.
How do I book my consultation?
To book a consultation, simply reach out via phone at 661-476-6406 or email at kathryn@ocdorganize.com.
We’ll work with you to find a convenient time to discuss your needs and get started on creating your perfect organized space.
How should I prepare for my consultation?
No need to tidy up—seeing your space as it is helps us better understand your needs. However, it’s helpful to think about your goals and any specific challenges you’d like addressed.
